IT Service Desk

Your anytime, anywhere IT support solution.

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IT Support Services

On-site Support

Onsite IT Support Services

  • Desktop Support

    In-person desktop support including employee onboarding/offboarding.

  • Network Support

    Troubleshoot connectivity issues, setup and configuration, rack and stack.

  • Hardware Support

    Resolve hardware issues. Upgrades.

  • Projects/Recurring Work

    Desktop reimaging, infrastructure refresh, routine site visits.

  • Team Enhancement

    Temporary coverage, longer-term coverage, and vacation/PTO coverage.

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Remote Support

IT Service Desk Solutions

  • 24/7 Rapid Incident Report

    Our tiered support structure allows us to respond faster, saving you time and money.

  • Personalized Support

    We've got your employees covered with easy access to service tickets while working in-office or remotely.

  • Increased Employee Productivity

    Supporting the IT needs of employees increases productivity and resources to work on strategic business initiatives. 

  • Cybersecurity & Network Monitoring

    Including remote monitoring and management of your virtual desktops and entire network. Antivirus protection with scheduled software updates and patch management.

Save money with better IT solutions today!

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We offer tiered support for every budget.

Fogo Basic

Perfect for Smaller Businesses

Starting at
$15 per user

  • Remote monitoring and management
  • Antivirus and software updates
  • Access to our US-based IT service desk
  • FOGO Button for 1-click access to the service desk

Fogo Core

More than just a reactive hourly IT Support

Starting at
$65 per user

  • Everything in Basic + 24/7 support
  • Vendor management including:
    internet service providers, business applications and printer leases
  • Network support, monitoring & administration
  • Application management including Microsoft 365, SharePoint, Gmail, Google Docs, Lennox, QuickBooks, Sage, NetDocuments. Coyote, World Docs and more
  • Server management

Fogo Complete

Enterprise Level IT Solutions

Starting at
$199 per user

  • Everything in Core + 24/7 proactive support
  • FOGO workstation provided hardware including: desktops, laptops, dual monitors, keyboards, mice, and docking stations
  • FOGO Drive cloud file storage. Additional cloud services can be added
  • FOGO provided network hardware including: switches, wireless access points, and firewalls

IT Support Articles

Boost Your Business with Effective Online Reputation Management: How to Attract Customers, Improve Reviews, and Dominate Search Results

Amber Griffith

Managing your online reputation has never been more crucial. At FOGO Solutions, our online reputation management services are designed to protect and enhance your brand’s image across digital platforms. Our team focuses on key elements...

Peak Operational Maturity and How IT Solutions Drive Business Growth

Marc Thompson

Companies must continually adapt to stay competitive. One key to thriving in this environment is achieving operational maturity—an organization’s ability to consistently deliver high-quality products and services while efficiently managing processes and resources. Information Technology...

Unlock Maximum ROI with Precision Digital Ad Campaigns

Yasser Elnabarawy

Businesses face numerous challenges when it comes to standing out from the competition and reaching their target audience. With so many brands vying for consumer attention, paid advertising has become a powerful tool for ensuring...

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