IT Service Desk

Your anytime, anywhere IT support solution.


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IT Support Services

On-site Support

Onsite IT Support Services

  • Desktop Support

    In-person desktop support including employee onboarding/offboarding.

  • Network Support

    Troubleshoot connectivity issues, setup and configuration, rack and stack.

  • Hardware Support

    Resolve hardware issues. Upgrades.

  • Projects/Recurring Work

    Desktop reimaging, infrastructure refresh, routine site visits.

  • Team Enhancement

    Temporary coverage, longer-term coverage, and vacation/PTO coverage. (5)
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Remote Support

IT Service Desk Solutions

  • 24/7 Rapid Incident Report

    Our tiered support structure allows us to respond faster, saving you time and money.

  • Personalized Support

    We've got your employees covered with easy access to service tickets while working in-office or remotely.

  • Increased Employee Productivity

    Supporting the IT needs of employees increases productivity and resources to work on strategic business initiatives. 

  • Cybersecurity & Network Monitoring

    Including remote monitoring and management of your virtual desktops and entire network. Antivirus protection with scheduled software updates and patch management.

Save money with better IT solutions today!


We offer tiered support for every budget.

Fogo Basic

Perfect for Smaller Businesses

Starting at
$15 per user

  • Remote monitoring and management
  • Antivirus and software updates
  • Access to our US-based IT service desk
  • FOGO Button for 1-click access to the service desk

Fogo Core

More than just a reactive hourly IT Support

Starting at
$65 per user

  • Everything in Basic + 24/7 support
  • Vendor management including:
    internet service providers, business applications and printer leases
  • Network support, monitoring & administration
  • Application management including Microsoft 365, SharePoint, Gmail, Google Docs, Lennox, QuickBooks, Sage, NetDocuments. Coyote, World Docs and more
  • Server management

Fogo Complete

Enterprise Level IT Solutions

Starting at
$199 per user

  • Everything in Core + 24/7 proactive support
  • FOGO workstation provided hardware including: desktops, laptops, dual monitors, keyboards, mice, and docking stations
  • FOGO Drive cloud file storage. Additional cloud services can be added
  • FOGO provided network hardware including: switches, wireless access points, and firewalls

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