IT Service Desk

Your anytime, anywhere IT support solution.


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IT Support Services

On-site Support

Onsite IT Support Services

  • Desktop Support

    In-person desktop support including employee onboarding/offboarding.

  • Network Support

    Troubleshoot connectivity issues, setup and configuration, rack and stack.

  • Hardware Support

    Resolve hardware issues. Upgrades.

  • Projects/Recurring Work

    Desktop reimaging, infrastructure refresh, routine site visits.

  • Team Enhancement

    Temporary coverage, longer-term coverage, and vacation/PTO coverage.

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Remote Support

IT Service Desk Solutions

  • 24/7 Rapid Incident Report

    Our tiered support structure allows us to respond faster, saving you time and money.

  • Personalized Support

    We've got your employees covered with easy access to service tickets while working in-office or remotely.

  • Increased Employee Productivity

    Supporting the IT needs of employees increases productivity and resources to work on strategic business initiatives. 

  • Cybersecurity & Network Monitoring

    Including remote monitoring and management of your virtual desktops and entire network. Antivirus protection with scheduled software updates and patch management.

Save money with better IT solutions today!

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We offer tiered support for every budget.

Fogo Basic

Perfect for Smaller Businesses

Starting at
$15 per user

  • Remote monitoring and management
  • Antivirus and software updates
  • Access to our US-based IT service desk
  • FOGO Button for 1-click access to the service desk

Fogo Core

More than just a reactive hourly IT Support

Starting at
$65 per user

  • Everything in Basic + 24/7 support
  • Vendor management including:
    internet service providers, business applications and printer leases
  • Network support, monitoring & administration
  • Application management including Microsoft 365, SharePoint, Gmail, Google Docs, Lennox, QuickBooks, Sage, NetDocuments. Coyote, World Docs and more
  • Server management

Fogo Complete

Enterprise Level IT Solutions

Starting at
$199 per user

  • Everything in Core + 24/7 proactive support
  • FOGO workstation provided hardware including: desktops, laptops, dual monitors, keyboards, mice, and docking stations
  • FOGO Drive cloud file storage. Additional cloud services can be added
  • FOGO provided network hardware including: switches, wireless access points, and firewalls

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