IT Service Desk
Your anytime, anywhere IT support solution.
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IT Support Services
On-site Support
Onsite IT Support Services
Desktop Support
In-person desktop support including employee onboarding/offboarding.
Network Support
Troubleshoot connectivity issues, setup and configuration, rack and stack.
Hardware Support
Resolve hardware issues. Upgrades.
Projects/Recurring Work
Desktop reimaging, infrastructure refresh, routine site visits.
Team Enhancement
Temporary coverage, longer-term coverage, and vacation/PTO coverage.
24/7 Rapid Incident Report
Our tiered support structure allows us to respond faster, saving you time and money.
Personalized Support
We've got your employees covered with easy access to service tickets while working in-office or remotely.
Increased Employee Productivity
Supporting the IT needs of employees increases productivity and resources to work on strategic business initiatives.Â
Cybersecurity & Network Monitoring
Including remote monitoring and management of your virtual desktops and entire network. Antivirus protection with scheduled software updates and patch management.
Save money with better IT solutions today!
We offer tiered support for every budget.
Fogo Basic
Perfect for Smaller Businesses
Starting at
$15 per user
- Remote monitoring and management
- Antivirus and software updates
- Access to our US-based IT service desk
- FOGO Button for 1-click access to the service desk
MOST POPULAR
Fogo Core
More than just a reactive hourly IT Support
Starting at
$65 per user
- Everything in Basic + 24/7 support
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Vendor management including:
internet service providers, business applications and printer leases - Network support, monitoring & administration
- Application management including Microsoft 365, SharePoint, Gmail, Google Docs, Lennox, QuickBooks, Sage, NetDocuments. Coyote, World Docs and more
- Server management
Fogo Complete
Enterprise Level IT Solutions
Starting at
$199 per user
- Everything in Core + 24/7 proactive support
- FOGO workstation provided hardware including: desktops, laptops, dual monitors, keyboards, mice, and docking stations
- FOGO Drive cloud file storage. Additional cloud services can be added
- FOGO provided network hardware including: switches, wireless access points, and firewalls
IT Support Articles
Must-Have Tech Gifts for Your Business: Supercharge IT Services with Smart Year-End Investments
Marc ThompsonAs the year draws to a close, businesses have the opportunity to invest in their IT infrastructure and set the stage for a technologically advanced and efficient new year. Choosing the right tech gifts for...
FOGO Solutions’ Alexis Metoyer Graduates Leadership Carroll
Jamie ZiglarFOGO Solutions proudly celebrates Alexis Metoyer, Customer Experience Representative, on her recent graduation from Leadership Carroll on August 22, 2024. This prestigious program, established in 1990, is Carroll County’s premier leadership development initiative. It equips...
Must-Know Digital Marketing Trends: The Ultimate Naughty and Nice List for Success
Amber GriffithAs the year draws to a close, it’s time for businesses to reflect on their digital marketing strategies and identify what worked, what didn’t, and what’s worth carrying forward into the coming year. In this...