IT Service Desk & Field Support

Your anytime, anywhere IT support solution.

IT Service Desk

Your anytime, anywhere IT support solution.

IT Support Services

  • Desktop Support
    In-person desktop support including employee onboarding/offboarding.
  • Network Support
    Troubleshoot connectivity issues, setup and configuration, rack and stack.
  • Hardware Support
    Resolve hardware issues. Upgrades.
  • Projects/Reoccurring Work
    Desktop reimagining, infrastructure refresh, routine site visits.
  • Desktop Support
    In-person desktop support including employee onboarding/offboarding.
  • Personalized Support
    We’ve got your employees covered with easy access to service tickets while working in-office or remotely.
  • Increased Employee Productivity
    Supporting the IT needs of employees increases productivity and resources to work on strategic business initiatives. 
  • Cybersecurity & Network Monitoring
    Including remote monitoring and management of your virtual desktops and entire network. Antivirus protection with scheduled software updates and patch management.

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FOGO Basic

Remote monitoring and management
Antivirus and software updates
Access to our US-based IT service desk
FOGO Button for 1-click access to the service desk

FOGO Core

Everything in Basic + 24/7 support
Vendor management including:
internet service providers, business applications and printer leases
Network support, monitoring & administration
Application management including Microsoft 365, SharePoint, Gmail, Google Docs, Lennox, QuickBooks, Sage, NetDocuments. Coyote, World Docs and more
Server management

FOGO Complete

Everything in Core + 24/7 proactive support
FOGO workstation provided hardware including: desktops, laptops, dual monitors, keyboards, mice, and docking stations
FOGO Drive cloud file storage. Additional cloud services can be added
FOGO provided network hardware including: switches, wireless access points, and firewalls

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