IT Service Desk
Your anytime, anywhere IT support solution.
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IT Support Services
On-site Support
Onsite IT Support Services
Desktop Support
In-person desktop support including employee onboarding/offboarding.
Network Support
Troubleshoot connectivity issues, setup and configuration, rack and stack.
Hardware Support
Resolve hardware issues. Upgrades.
Projects/Recurring Work
Desktop reimaging, infrastructure refresh, routine site visits.
Team Enhancement
Temporary coverage, longer-term coverage, and vacation/PTO coverage.
Remote Support
IT Service Desk Solutions
24/7 Rapid Incident Report
Our tiered support structure allows us to respond faster, saving you time and money.
Personalized Support
We've got your employees covered with easy access to service tickets while working in-office or remotely.
Increased Employee Productivity
Supporting the IT needs of employees increases productivity and resources to work on strategic business initiatives.Â
Cybersecurity & Network Monitoring
Including remote monitoring and management of your virtual desktops and entire network. Antivirus protection with scheduled software updates and patch management.
Save money with better IT solutions today!
We offer tiered support for every budget.
Fogo Basic
Perfect for Smaller Businesses
Starting at
$15 per user
- Remote monitoring and management
- Antivirus and software updates
- Access to our US-based IT service desk
- FOGO Button for 1-click access to the service desk
MOST POPULAR
Fogo Core
More than just a reactive hourly IT Support
Starting at
$65 per user
- Everything in Basic + 24/7 support
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Vendor management including:
internet service providers, business applications and printer leases - Network support, monitoring & administration
- Application management including Microsoft 365, SharePoint, Gmail, Google Docs, Lennox, QuickBooks, Sage, NetDocuments. Coyote, World Docs and more
- Server management
Fogo Complete
Enterprise Level IT Solutions
Starting at
$199 per user
- Everything in Core + 24/7 proactive support
- FOGO workstation provided hardware including: desktops, laptops, dual monitors, keyboards, mice, and docking stations
- FOGO Drive cloud file storage. Additional cloud services can be added
- FOGO provided network hardware including: switches, wireless access points, and firewalls
IT Support Articles
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Disaster Recovery Planning 101: Protecting Your Business from the Unexpected
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Quality Content Strategies to Boost Your Business Growth
Amber GriffithCreating content that connects with your audience is no longer optional-it’s essential. Where attention spans are short and competition is fierce, the businesses that win on social media are the ones delivering strategic, consistent, and...