Marc Thompson
Marc Thompson is Operations Manager and Senior IT Consultant. His primary role at FOGO Solutions is to oversee the company’s IT service delivery and facilitate customer satisfaction and success throughout FOGO’s various departments. Marc is focused on successful team building, cost-cutting efficiency, accuracy, good communication, and operational improvements. With over 19 years of IT support experience, Marc thrives in collaborating, training, and leading our IT service departments.
Essential IT Infrastructure Assessment for Business Growth
Businesses today depend heavily on robust IT infrastructure to stay competitive and drive growth. From supporting daily operations to enabling innovation, a company’s technology stack is the foundation of its success. However, as technology evolves, businesses must ensure their systems remain efficient, secure, and scalable. This is where an IT assessment becomes indispensable. By evaluating […]
Managed IT vs. In-House IT: Pick the Best Solution
Technology is the backbone of modern businesses, from streamlining operations to enhancing customer experiences. But when it comes to IT management, companies face a key decision: should they rely on in-house IT or partner with a managed IT service provider? Both approaches have their benefits and challenges, and the right choice depends on your company’s […]
7 Powerful Benefits of Managed IT Services for Your Business
From managing day-to-day operations to ensuring cybersecurity and data integrity, IT plays a pivotal role in every industry. However, maintaining an in-house IT team can be resource-intensive, especially for small and medium-sized businesses (SMBs). This is where managed IT services come into play. Outsourcing IT functions to a trusted provider can be a game-changer, offering […]
Hidden Costs of Downtime: How Backup and Disaster Recovery Protect Your Business
For businesses of all sizes, downtime can be more than just an inconvenience—it can be devastating. When your IT systems go offline, the immediate loss of productivity and revenue is just the tip of the iceberg. The true costs of downtime often include long-term reputational damage, regulatory penalties, and the loss of customer trust. This […]
How a Proven Cybersecurity Strategy Skyrockets Customer Trust and Retention
Customers are increasingly concerned about the safety of their personal information online. Whether you’re a small business or a large enterprise, implementing a robust cybersecurity strategy isn’t just about protecting your systems—it’s also about building trust and fostering long-term relationships with your clients. A well-executed cybersecurity approach can be a game-changer, enhancing customer loyalty and […]
Digital Transformation 2025: Align IT with Business Goals
In 2025, businesses must align their IT strategies with their unique goals to stay competitive. From the scalability of cloud computing to the automation power of AI, the right technology can drive growth, efficiency, and innovation. But how can businesses ensure they’re making the right IT investments? Marc Thompson, Manager of Operations and Senior IT […]
Must-Have Tech Gifts for Your Business: Supercharge IT Services with Smart Year-End Investments
As the year draws to a close, businesses have the opportunity to invest in their IT infrastructure and set the stage for a technologically advanced and efficient new year. Choosing the right tech gifts for your business can elevate IT services, boost productivity, and contribute to overall operational excellence. In this article, we’ll explore tech […]
Holiday Tech Tips: 8 End-of-Year Tips for Tech Harmony for the Holidays
As the holiday season approaches, the joy of festivities and the warmth of togetherness fill the air. Amid the celebrations and gift-giving, it’s essential not to overlook the importance of safeguarding your digital landscape. The holidays often bring increased online activity, from shopping for the perfect gifts to sharing memories with loved ones. Ensuring a […]
7 Essential End-of-Year IT Tips to Power Up Your Business for Success
As the year wraps up, businesses have a unique opportunity to take stock of their IT and  tech services, preparing for a fresh start in the coming year. Proactive planning can safeguard your operations, improve efficiency, and set you up for success. Here are 7 essential end-of-year IT tips that will help you start strong […]
Harnessing the Power of IT Resilience: How Your Business Can Thrive Amidst Disruptions
Businesses today depend on a seamless flow of data and technology. But with increasing cyber threats, natural disasters, and unexpected system failures, every business faces the risk of costly downtime. That’s where IT resilience comes in—a proactive strategy to ensure your business can withstand and quickly recover from any disruption. Building an IT-resilient infrastructure isn’t […]